In our last chapter, we noted the three types of IT people, Data, Process and UI (user Interface). In preparation for explaining how our mission was accomplished, let's look at the background of our IT team: Clark is the manager of the IT effort . He's definitely UI. Griswold has been Clark's "go-to" guy for the last several years. Griswold is also UI Champ is new to the Clark/Griswold
